Start in the device list and choose Add Device. Select Apple Mac, Windows PC, a TV platform, or iPad. If only some types are visible, tap Show All.
Connect a Mac or Windows PC
- On your computer, download and install Remote Helper, then open it.
- Connect the computer and your iPhone/iPad to the same local network. Ethernet on the computer is fine if it reaches the same LAN; a personal hotspot can also provide the shared network.
- Allow Local Network access when the mobile app asks. You can review this permission in the app’s entry in system Settings.
- Choose Add Device → Apple Mac or Windows PC. Complete the setup checklist and tap Start Searching when shown.
- Select your computer, approve access in Remote Helper if prompted, and open the saved device.
Permissions
If Ask to grant access for unknown devices is enabled in Remote Helper, approve the connection on the computer. Review device access in the helper’s Devices settings.
On Mac, grant the helper permissions for the features you use: input control and screen capture have separate macOS permissions. See the Mac helper guide. On Windows, allow Remote Helper through the firewall on your trusted local network; see the Windows helper guide.
If Your Computer Does Not Appear
Discovery and connectivity are separate: you can enter a computer’s address even when automatic discovery does not find it.
- In the helper, choose Show QR Code, then use Scan QR Code in the computer search screen.
- Alternatively, choose Enter IP:port manually. Enter the IP address and control port shown by the helper, such as
192.168.1.25:12345. Use the helper’s actual port; the example is not a fixed default. - Confirm Remote Helper is running and both devices can communicate on the same LAN. Check Local Network permission, firewall rules, and VPN or guest-network isolation.
- Try a shared personal hotspot to check whether your usual network blocks communication between devices.
Manual entry and QR scanning do not bypass a firewall or network isolation. Bluetooth Discovery is not required for computer control.
Optional Mac Peer-to-Peer
For a compatible Mac setup, enable peer-to-peer in both Remote Helper and the mobile app. Leave it disabled when the normal network connection works; the app notes that keeping it enabled can reduce mouse performance.
For more help, use Mac discovery troubleshooting or Windows firewall troubleshooting.
Connect a TV or Streaming Device
- Put the TV and your iPhone/iPad on the same local network.
- Choose Add Device, select the TV platform, and follow its on-screen setup instructions.
- Select the discovered device. Enter the TV’s pairing code or approve its connection request when asked.
- Save and open the TV. TV control does not use the computer helper.
Apple TV, Samsung, LG, Roku, Fire TV, Android TV/Google TV, Hisense, and Vizio are available. Sony and Panasonic appear as Experimental options. Pairing and features differ by platform; see TV setup guides.
Connect Another iPad over Bluetooth
- Install and open Remote Mouse & Keyboard on both devices.
- On the remote device, choose Add Device → iPad.
- On the iPad you want to control, open the device-list menu and choose Control via Bluetooth.
- Enable Bluetooth Discovery if prompted, choose the remote device, and accept any pairing prompts on both devices.
- Finish setup and open the added iPad on your remote.
See the Bluetooth guide for details and pairing troubleshooting.
Next Steps
Organize saved devices into rooms, try the mouse and keyboard, or set up Siri actions.